PRIVACY POLICY

Effective Date: 28 November 2024

At Rubitex, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and submit quotation requests or opt-in for our digital catalogue. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect personal information when it is voluntarily provided to us by website users. The types of personal information we collect include:

  • Contact Information: Name, email address, company name (if applicable), and other relevant details provided by you when you submit a quotation request or opt-in to receive our digital catalogue.

2. How We Use Your Information

We use the personal information you provide to:

  • Process Quotation Requests: The information you provide will be used to generate an initial quotation based on the fabrics selected on our website. If necessary, our sales team may contact you to verify stock availability or offer further assistance.
  • Send Digital Catalogue: If you opt-in to receive our digital catalogue, we will use your contact details to send the catalogue in PDF format.

We will not use your information for any other purpose without your consent.

3. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you opt-in to receive our digital catalogue, we will retain your contact details only for that purpose until you request to unsubscribe.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with our team for the sole purpose of fulfilling your request, such as processing a quotation or sending the digital catalogue.

5. Data Security

We take reasonable precautions to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You can request access to the personal information we hold about you and request updates or corrections to that information.
  • Unsubscribe: You can opt-out of receiving our digital catalogue or marketing communications at any time by contacting us or using the unsubscribe link provided in the email communications.
  • Delete Your Information: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

7. Cookies

Our website may use cookies to enhance user experience. Cookies are small text files stored on your device that help us improve the functionality of the website and track usage patterns. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Copyright Notice

All content, including text, images, logos, videos, and other materials on this website, are copyrighted and owned by Rubitex unless otherwise noted. The content is provided for personal, non-commercial use only. No content from this website may be reproduced, distributed, or otherwise used without the written consent of Rubitex.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Rubitex Fabrics
348 Victoria Road, Salt River, Cape Town
info@rubitex.co.za
+27214476002